SUPPORT DIRECTORY // COMMUNICATION PROTOCOLS
Direct Support for Platform Operators & Couriers.
Access specialized assistance for order resolutions, technical integrations, restaurant software deployment, and driver fleet settlements.
2-Hour SLA
Ticket Resolution Target
99.9%
Platform Uptime Guarantee
COMMUNICATION MATRIX
Specialized Operations & Support Channels
Customer & Diner Care
Order tracking, delivery resolutions, refunds, and general customer account assistance.
Restaurant Operations
Software deployment, KDS station configuration, menu pricing, and billing inquiries.
Courier Logistics
License validation, tokenized dispatch support, and direct courier earnings inquiries.
TRANSMIT INQUIRY
Direct Inquiry Form
Submit technical, billing, or general platform inquiries directly to our team.
Direct Support Email
operations@feastflow.com
Support Hotline
+1 (800) 555-FLOW
Live Desk Schedule
Monday — Sunday: 24/7 Operations
Service Hub
Global Logistics & Tech Center